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OTP Internet Banking

#banking on upgrade

You have all your accounts

in one application

See the operations performed

at any time and from anywhere

You can open deposits online

in advantageous conditions

OTP Internet Banking

Now it's easier to take care of your money and your business, because you have all your accounts in one application! Yes, you got it right, you can manage your personal and business profile in one web application - OTP Internet Banking.

With OTP Internet Banking you have access to bank accounts at any time, from anywhere in the world and in complete safety, from any computer or tablet connected to the Internet. Choose the user profile adapted to your needs, transactional or informational, and enjoy a new Online Banking experience.

  • The transactional profile is designed for those who want mobility and full control in the management of accounts and a multitude of innovative features.
  • The informational profile is for those who need to be informed, in real time, about the status of the accounts and the transactions performed, but without the possibility to perform transactions.

What can you do in OTP Internet Banking?

Informational profile

Opting for the information profile:

  • You have unlimited access to bank accounts, wherever you are
  • You can view your account balance in real time and download your transaction history / details for free and whenever you need
  • You can search for the operations performed, according to the available search criteria
  • See updated exchange rates per minute
  • View information about bank cards and transactions
  • See information on existing loans
  • Communicate with the bank by secure messaging or Chat
  • You can call the support service, anytime and in any circumstance
  • Quickly find the nearest Branch or ATM, using the map
  • You benefit from increased security through the use of advanced security technologies

Transactional profile

If you choose the transactional profile, you can also add:

  • To make free transfers, in MDL or foreign currency, between personal accounts opened at the bank
  • To make transfers to national beneficiaries, who have accounts opened with Mobiasbanca - OTP Group or any other bank in the country, by simply entering the name of the Beneficiary to whom you have made transactions and at much lower costs compared to P2P services (from card to card)
  • To make international transfers in foreign currency, by simply entering the name of the Beneficiary to whom you have made transactions
  • To open online current accounts, savings or deposit accounts
  • To pay bills for utilities and telecommunications services in one click and set scheduled (automated) payments for service providers and other payments, and thus get rid of the worry of manual payments
  • To set scheduled payments to fund your savings accounts or credit cards issued by the Bank
  • To make cash payments quickly and easily
  • To create and manage payment and / or transfer templates / patterns as you wish
  • To make currency exchanges even moving, in just a few seconds
  • Benefit from increased security in authentication and authorization of transactions, using biometrics (Face ID / Touch ID)

How do you access OTP Internet Banking?

Informational profile

Enable OTP Internet and Mobile Banking online!


For this you will need:

- 13-digit personal identification number (from the identity card)
- Your Mobiasbanca card - OTP Group (active card)
- Access to the email address you provided to the bank

What should you do?

1: Access www.otpinternetbanking.md (desktop version of the site)
2: Select the "First login" option
3: Select the user type "With card"
4: Enter the personal identification number, the last 4 digits of the bank card and the unique identification code received by email.
5: Finally, set the user ID and static access password that you will use for subsequent authentications.

The password must contain at least 8 characters (letters and numbers). The characters entered must not be consecutive or repeated.


Download the mobile application - OTP Mobile Banking

For added mobility, we recommend that you install the OTP Mobile Banking app, available for free on Google Play and the Apple Store, for devices with Adroid 5.1 operating systems (and later) or iOS 11.0. (and later).

Aren't you our customer yet?

Stop thinking! Discover the advantages of a #banking on uprade and many other benefits offered by Mobiasbanca - OTP Group, part of a renowned European group. Come to any of the bank's branches, and our advisors will give you all the information you need.

Transactional profile

How do you access OTP Internet and Mobile Banking if you are a customer?

You can request the activation of the service in any of the bank's branches or by calling the Call Center at +373 22 256 456 (first of all make sure that the personal data provided to the Bank have been updated, including the email address, and know the secret identification password). After joining, activate the service by following a few simple steps!

For this you will need:

- 13-digit personal identification number (from the identity card)
- Access to the email address you communicated to the bank (if you requested the activation of the service through the Call Center) or the membership contract (if you activated the service in the branch)
- The Token device (if you opted for a physical device) or the Mobias Token application installed on your tablet or smartphone.

The Mobias Token app is available for free on Google Play or the AppStore for devices running Adroid 4.1. (and later) or iOS 8.0. (and later). It helps you connect / authorize transactions in OTP Internet and Mobile Banking, using the most advanced security protocols and technologies such as Touch ID (fingerprint scanning)/Face ID (facial recognition). By replacing physical Token devices, the app saves you the hassle of manually generating and copying unique passwords when using the OTP Mobile Banking app on the same smartphone, as the interaction between these two apps is automated.

What should you do?

1: Activate the Mobias Token application
- Access www.otpinternetbanking.md (desktop version of the site)
- Click "Activate Token application"
- Enter in the field "User ID" the username received by email or in the membership contract
- Enter the one-time code received by email
- Scan CRONTO images (using the tablet / phone on which you installed the mobile app) and follow the on-screen instructions

2: Set the access code / password
- Access www.otpinternetbanking.md (desktop version of the site)
- Select the "First login" option
- Select the user type "With token"
- Enter the user ID and Personal identification number (CNP)
- Finally, set the static access password that you will use for subsequent authentications, then confirm the operation with the unique code generated by the Mobias Token application or the Token device.

The password must contain at least 8 characters (letters and numbers). The characters entered must not be consecutive or repeated.

Download the mobile application - OTP Mobile Banking

For added mobility, we recommend that you install the OTP Mobile Banking app, available for free on Google Play and the Apple Store, for devices with Adroid 5.1 operating systems (and later) or iOS 11.0. (and later).

Aren't you our customer yet?

Stop thinking! Discover the advantages of a #banking on uprade and many other benefits offered by Mobiasbanca - OTP Group, part of a renowned European group. Come to any of the bank's branches, and our advisors will give you all the information you need.